A video that went viral recently, showing a customer shouting casteist slurs at a bank employee, has sparked national outrage. The customer was heard screaming, “I am a Thakur, I will see you!” leaving the employee visibly shaken. After days of silence, the bank official has finally opened up about the traumatic experience and the events that led to the confrontation.

According to the employee, the dispute began over a standard banking procedure that the customer refused to follow. Instead of complying, the individual began flexing his social status and caste identity to intimidate the staff. “He tried to lung towards me and threatened me with dire consequences, repeatedly highlighting his caste,” the employee stated. He added that the sheer aggression in the customer’s eyes left him paralyzed at the moment. Bank unions have since taken a strong stand, filing a police complaint against the individual for criminal intimidation and harassment. The incident has once again ignited the debate over workplace safety and the persistence of caste-based arrogance in modern society.